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Terms of use i-aBox.com

User agreement

The visitor / user of the pages and services of this website gives his consent to the following terms of use, which apply to all the content, pages, graphics, images, photographs and files included in this site. Therefore, you must read these terms carefully before visiting or using the website’s pages and services. If he does not agree, then he must not use the services and content of the Network. The visitor / user is requested to check the content of the specific pages for possible changes. The continued use of the website even after any changes means the visitor / user’s unreserved acceptance of these terms.

Intellectual and industrial property rights

Apart from the expressly mentioned exceptions (copyrights of third parties, partners and entities), the logo of i-aBox AE, all the content of the website, including images, graphics, photos, plans, texts, the services provided and in general all its files of the site, registered trademarks and service marks of this website are the intellectual property of i-aBox SA and are protected according to the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be in whole or in part sold, copied, modified, reproduced, republished or “uploaded”, transmitted or distributed in any way. The other products or services mentioned on the online pages of this site and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility.

Guest / user responsibility

The visitor / user of the pages and services of this website assumes responsibility for any damage caused to the Network by bad or unfair use of the relevant services.

Limitation of Liability

i-abox.com has made every effort to depict the products it has as accurately as possible by displaying photos, descriptions and more specific comments. However, this website may contain errors (typographic, numerical and illustration). i-abox.com does not warrant the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion statement or other information, referred to or made available on this Website. Nor does it guarantee that the pages, services, options and contents will be provided without interruption, but it does guarantee that bugs and errors will be corrected as soon as they are noticed (we ask for your help in this). Under any circumstances, including the case of negligence, i-abox.com is not responsible for any form of damage suffered by the visitor / user of the pages, services, options and contents of i-abox.com, which he does on his own initiative and with knowledge of the terms hereof. Also, this website does not guarantee that the same or any other related site or the servers through which they are made available to you are provided without viruses or other harmful components, however it uses one of the best servers in the world and protected with the most inaccessible protection against any form of viruses.

i-abox.com does not control the availability, content, privacy policy, quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs when visiting / using them, you must contact the respective web sites and pages directly, which bear the relevant responsibility for the provision of their services. i-abox.com should in no way be considered as endorsing or accepting the content or services of the web sites and pages to which it refers or that it is connected with them in any other way.

“Links” to the Network are only allowed to its main page and not to the pages that have (possibly) a password, unless there is an express agreement to the contrary between the Network and the referring entity. Moreover, these “links” must be created only through hyperlinks and not through images.

Provision and use of e-mail

The process of providing and using an electronic address from the Network to visitors / users of its services is governed by the terms herein. If any visitor / user does not agree with these conditions, please do not activate the process of providing an electronic address from the Network. The visitor / user, after submitting his details, must then choose a name and a password for his e-mail address. The owner of the e-mail address provided by the Network is fully responsible for any use thereof and for the content of his messages, and the Network cannot in any case be held responsible for acts related to the use of the e-mail address by the owner. The owner must immediately notify the Network of any use of his electronic address by a third party without authorization as well as any other case of violation of his electronic account. The Network does not control the content of e-mails sent by visitors / users through the e-mail address provided by the Network. The Network keeps a record of the above e-mail addresses and can send messages of an informative and financial nature to the owners of the e-mail addresses, unless the latter do not wish to do so. The Network reserves the right to exclude a person from providing an electronic address or to interrupt this provision in case of violation of the terms herein.

E-commerce

i-abox.com provides its visitors/users with e-commerce services in accordance with the specific terms set forth by it and ensuring the protection of the personal information submitted for the use of these services.

Applicable Law and Other Terms

The above terms and conditions of use of this website, as well as any modification, change or alteration thereof, are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms. This constitutes the overall agreement between the Network and the visitor / user of its pages and services and only binds them. No modification of these terms shall be considered and shall not form a part of this agreement unless made in writing and incorporated herein.

Privacy

The management and protection of the personal data of the visitor/user of i-abox.com is subject to the relevant provisions of Greek law for the protection of individuals from the management of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law. If a visitor / user does not agree with the terms of protection of personal data provided in this section, he must not use the pages / services of this website. The administrator protects the personal nature of your data and may not transfer them to any third party (natural or legal person) for any reason with the exception of relevant provisions of the law and to the competent authorities only. The administrator keeps files with the personal information, which the visitor / user sends exclusively for communication purposes. The visitor / user can contact the relevant department in order to verify the existence of the personal file, its correction, its change or its deletion. Visitors/users of the website who are minors are allowed to access the services/pages of the website only with the consent of their parents or guardians and are not required to submit their personal information. In case of submission of such information by minors, the administrator deletes the relevant information. The administrator may process part or all of the information you have sent for statistical purposes and to improve the services provided - information.

Payment methods

You can choose one of the following payment methods. With payment via credit, debit and prepaid cards from Visa, MasterCard, Maestro, American Express. By making your purchase from i-abox.com and choosing to pay by credit card, you automatically go to the VIVA BANK SINGLE MEMBER BANKING S.A.(VivaWallet) site there and only there you are asked for your credit card details without anyone (not even us) having access to them! Your card is checked by the system and the amount of your order is blocked. This charge is made only when you receive the product you ordered and keep it. All data transferred electronically by the customer (credit card data) to the service of VIVA BANK SINGLE MEMBER BANKING S.A.(VivaWallet), as well as their transfer from the Bank to VISA or MasterCard are covered by a 256-bit Secure Sockets Layer encryption algorithm, the HIGHEST encryption available today in the world. Your card details are not stored anywhere, they are only used during its control and billing. So your transactions with i-abox.com via credit cards are ABSOLUTELY SECURE. By depositing into a bank account. You can choose the bank that is convenient for you to deposit the price of your order. In the bank’s depository, you must write your name or your order code as a reason. You can also email us at contact@i-abox.com

Guarantee of machines Desktop – Laptop – OEM

The manufacturer’s warranty applies to new and unused machines. For Refurbished Desktops and laptops there is a 2-year warranty from i-aBox AE which includes all the mechanical parts of the system except for the battery in notebooks & laptops. The guarantee is covered exclusively at the company’s premises and the transport costs are borne by the customer unless there has been prior agreement with the company to transport the equipment to its premises. Any damage caused by violent use to the equipment is not included in the warranty and is the responsibility of the user. For new Desktop OEM systems there is a 3 year warranty provided by the respective manufacturer of each subsystem used. In the specific systems which are assembly products, the warranty is covered at the company’s facilities exclusively by the company’s certified technical department. In case of damage due to fault or violent use of the equipment under the responsibility of the user, the three-year warranty ceases to be valid.

Right of return & cancellation

The online store i-abox.com gives you the right to return the products within fifteen working days from the issuance of the relevant shipping document (receipt, invoice), as long as their packaging has not been opened. The only charge you will have is shipping costs. Excluded from the right of return are products ordered or manufactured exclusively for you on your order.

Ways to get your money back: In case the purchase was made with your credit card, the return costs are borne by the buyer. Therefore your credit card is not charged at all, as long as you have paid the costs of the return to the carrier. In the event that the charges are not paid by you, this amount is deducted from the total refund amount to your credit card. In the event that the purchase and payment of the product has been made by cash on delivery or deposit into your bank account, we return your money to your bank account upon agreement with you within ten working days from the date of receipt of the product by us. Return shipping costs are borne by the buyer. In case the shipping costs are not paid by you, this amount is deducted from the total amount that will be returned to you.

Products can be returned to us if: -They are unused. -Their original packaging has not been opened. -Their original state has not changed. -Have and send us the purchase receipt or invoice. -You notify us of your decision to return it by email at contact@i-abox.com or by phone at +30.2105749235 within two days of receiving it.

By complying with the terms of use we make our transactions a simple and pleasant process for all of us! THANK YOU.

Shipping

Minimum shipping from 5€

*Orders on holidays, holidays and special circumstances such as Black Friday, Cyber Monday etc. may be delayed longer than normal.

Company ID

“SYLAIDIS CHRISTOS-PANAGIOTIS P.B.”

I-ABOX

-Trade in PC Units and Software-

AVEROF 48

12136 Peristeri

TEL. 2105749235

GECR: 169821546000

VAT: 134046070 – AT: KEFODE ATTIKIS

E-MAIL: contact@i-abox.com

Anti-Violence and Harassment Policy

The following are confirmed:

  1. “i-aBox SA” (hereinafter referred to as “the company”) complies with all measures and obligations related to the implementation of the provisions of Part II of Law 4808/2021 for the prevention and treatment of any form of violence and harassment , including gender-based violence and harassment and sexual harassment. In the absence of an employee union in the company, these measures, as well as the policies provided for by Articles 9 and 10 of Law 4808/2021, were decided after consultation between the legal representative of the company and its employees and are the product of this joint consultation.

  2. The purpose of this policy is to create and consolidate a work environment that respects, promotes and ensures human dignity and the right of every person to a world of work free of violence and harassment. The company declares that it recognizes and respects the right of employees to a work environment free of violence and harassment and that it does not tolerate any such behavior, of any form and by any person. For this reason, the company adopts every possible measure to prevent and combat incidents of violence and harassment within its workplace, demonstrating absolute respect for human dignity.

  3. This policy is adopted in accordance with articles 9 and 10 of Law 4808/2021 and the applicable regulatory legislation and covers the persons of paragraph 1 of Article 3 of Law 4808/2021. In particular, the company takes the following actions:

  4. Regarding the prevention and combating of violence and harassment at work:

    1. The company assesses the risks of violence and harassment at work by conducting an autopsy on workplaces, taking into account factors such as employee population ratio, gender, age and other characteristics that can be grounds for discrimination. At the same time, it also assesses risks concerning special groups of employees (e.g. newly hired).

    2. The company takes all necessary measures to prevent, control, limit and deal with the risks of violence and harassment at work, as well as to monitor such incidents or forms of behavior. For example, to this end:

      The company encourages its employees to maintain a working climate where respect for human dignity, cooperation and mutual assistance are key values.

      The company administrator and department heads are charged with the obligation to monitor and control any incidents of violence and harassment within the workplace, while they are constantly in open communication with the employees to prevent such incidents or deal with them.

      The company supports victims of violence and harassment, as well as victims of domestic violence, undertaking to assist and guide them in their reintegration into the workplace by any suitable means.

      Finally, the company undertakes to evaluate on a regular basis the effectiveness of the applied preventive measures and measures to deal with violence and harassment, as well as to review and update the assessment of risks and measures.

    3. The company carries out actions to inform and raise awareness among staff and, in particular, encourages the participation of employee representatives and management executives in training programs and educational seminars on the recognition and management of the risks of violence and harassment at work. The company declares zero tolerance for any phenomena of violence and harassment and undertakes to provide in accessible formats (such as indicatively by sending e-mail messages) to the staff, information and information on the risks of violence and harassment, as well as on prevention and protection measures, for the procedures that exist at the intra-company level and for the possibilities given by law in case of such incidents.

    4. The company provides information on the rights and obligations of the employees and itself as an employer, as well as the persons who exercise the managerial right or represent the company. In particular, we are aware to those who are addressed by this policy that in the event that a person is affected by an incident of violence and harassment during access to employment, during the employment relationship or even if the contract or employment relationship in the context of which it is alleged that the incident or behavior has ended, has the right to: a) judicial protection, b) appeal, filing a complaint and application for a labor dispute to the Labor Inspectorate, within the framework of its statutory powers, c) reporting to the Ombudsman, within the framework of by law of his powers, as well as d) submitting a complaint within the company in accordance with the Complaints Management Policy (below under B). In any case, when there is a report or complaint of such behavior within the company, the affected person retains the right to appeal to any competent authority.

    5. Designated reference persons (“links”) for the guidance and information of employees regarding the prevention and treatment of violence and harassment at work are: Christos Sylaidis. The role of these persons is informational and, in particular, lies in guiding and informing employees, regardless of whether they turn to them regarding an incident or complaint about an incident of violence and harassment, or not. The above persons are committed to the protection of personal data that may come to their knowledge during the exercise of their said duties.

    6. The company ensures the protection of employment and the support of working victims of domestic violence with every appropriate measure or reasonable adjustment. In particular, the company demonstrates in practice the support of the above category of employees by providing flexible work arrangements at the request of the employee victim of domestic violence, with the aim of supporting him in maintaining his job and his smooth reintegration after similar incidents.

  5. Regarding the process of receiving and examining complaints:

    1. Communication channels – competent persons

      Competent persons within the company to receive, examine and manage the complaints or complaints of the affected persons for violent and harassing behavior are: Christos Sylaidis, with whom the affected persons can contact either in person at their offices within the company or by sending e-mails to their e-mail addresses, which are ChrisSylais@i-abox.com. Each of the above undertakes to inform the affected person, at any stage of the procedure followed within the company, of the possibility of also submitting a complaint to the competent administrative authorities, within the framework of their competence, that is to the Labor Inspectorate and the Ombudsman of the Citizen, as well as the judicial authorities.

    2. The company investigates and examines complaints impartially and protects the confidentiality and personal data of victims and complainants. The company and the above-mentioned competent persons undertake to receive, investigate and immediately manage each such complaint, to investigate and examine the complaints, as well as to take immediate measures to protect the affected person. When exercising the above duties, they must act impartially and respect the confidentiality and protection of the personal data collected.

    3. The company adheres to the principle of prohibition of retaliation against an affected person and supports the reporting of any incident of violence and harassment by its employees, while taking all appropriate measures for their effective protection.

    4. The company identifies and describes the consequences in case of violations. Specifically, the company, after assessing the seriousness of the reported incident and in cooperation with the affected person, may impose adverse measures against the reported, such as recommending compliance, changing the position, time, place or method of providing the of his work, or even the termination of his employment or cooperation relationship with the company.

    5. The company cooperates and provides all relevant information to the competent authorities, if requested. In particular, the company, as well as the above-mentioned competent persons for the reception and management of relevant complaints at the corporate level, cooperate with any public, administrative or judicial authority, which, either ex officio or at the request of the affected person, within the scope of competence of, requests the provision of data and information and undertakes to provide assistance and access to these data. To this end, in fact, all data collected, in any form, is kept in a relevant file, in compliance with the provisions of Law 4624/2019 on the protection of personal data.

  6. Contact information with the competent authorities:

    1. Telephone complaints line SEPE 1555.

    2. Contact the Ombudsman at the Authority’s headquarters in Athens on Chalkokondyli Street no. 17 or by phone at 213 1306 600.

    3. Immediate psychological support and counseling service for female victims of gender violence SOS Line 15900.