Right of return

General

The online store i-aBox.com gives you the right to return the products within fifteen working days from the issuance of the relevant shipping document (receipt, invoice), as long as their packaging has not been opened. The only charge you will have is shipping costs. Excluded from the right of return are products ordered or manufactured exclusively for you on your order.

Ways to get your money back

• In case the purchase was made with your credit card, the return costs are borne by the buyer. Therefore your credit card is not charged at all, as long as you have paid the costs of the return to the carrier. In the event that the charges are not paid by you, this amount is deducted from the total refund amount to your credit card.
• In the event that the purchase and payment of the product has been made by cash on delivery or deposit into your bank account, we return your money to your bank account upon agreement with you within ten working days from the date of receipt of the product by us. Return shipping costs are borne by the buyer. In case the shipping costs are not paid by you, this amount is deducted from the total amount that will be returned to you.

Products can be returned to us if

• They are unused.
• Their original packaging has not been opened.
• Their original state has not changed.
• Have and send us the purchase receipt or invoice.
• You notify us of your decision to return it by email at contact@i-abox.com or by phone at +30 210 577 4578 within two days of receiving it.

By complying with the terms of use we make our transactions a simple and pleasant process for all of us!

Thank you!